Membership Applications Executive Assistant
London, SW1

About Us

With over 115,000 members in 140 countries, the Institution of Mechanical Engineers (IMechE) has been at the heart of the mechanical engineering profession since 1847.

We strive to improve the world through engineering by developing engineers, promoting engineering, informing opinion and encouraging innovation.

We are now seeking a Membership Applications Executive Assistant to join our team at One Birdcage Walk, one of London’s most beautiful Victorian buildings and the home of IMechE.

The Role

As a Membership Applications Executive Assistant, you will be responsible for supporting the handling of potential new members wishing to join the institution whilst providing a high level of customer service.

Delivering high-quality support to all members, you will impart clear, accurate and timely information and advice via email and telephone.

Liaising with the development teams and volunteer members, you will ensure member queries and applications are processed efficiently.

Additionally, you will:

- Maintain accurate member records
- Assist the set-up, and provide back-office support, for interview venues and panels
- Process member application forms and application fees
- Support the membership team with product development and marketing initiatives
- Provide administrative and logistical support

About You

To be considered as a Membership Applications Executive Assistant, you will need:

- Demonstrable administration experience
- Experience working in a busy office environment, providing a highly customer focused service
- Experience of supporting video conference systems
- The ability to effectively communicate and engage with a wide range of people, tactfully and diplomatically
- The ability to work both as part of a team and on your own initiative
- A confident, diplomatic and engaging telephone manner
- Proficiency in Microsoft Office programmes and technically competent
- A logical mindset
- Excellent communication skills
- Good prioritisation, time management and organisation skills

The Benefits

- Salary of c£25,000
- A minimum of 26 days’ holiday pro rata plus Bank Holidays
- Benefits including stakeholder pension scheme, life assurance and private health cover
- Continuous training and career development
- A range of wellbeing benefits to encourage a healthy work-life balance

If you have experience in an administrative role, providing highly customer focused service, this is a brilliant opportunity to join our leading organisation and bolster your skillset and further your career.

Helping expand our membership, you will ensure that we can continue to improve the world through engineering.

We are Investor in People accredited and, as such, we will encourage and support you to take advantage of continual training opportunities to help you grow professionally, making both your present and your future with us incredibly rewarding.

So, if this sounds ideal, we’d love for you to bring your excellent customer service and experience and come aboard, all you have to do is continue reading!

Thank you for your interest in this post. We look forward to receiving your application.

We regret that we are unable to reply to each applicant; therefore, if you do not hear from us within 28 days of the closing date for this post you should assume that you have been unsuccessful on this occasion.

Other organisations may call this role Membership Applications Administrator, Membership Processing Assistant, Administrator, Executive Assistant, Secretary, PA, Office Assistant, or EA.

Webrecruit and Institution of Mechanical Engineers are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you want to professionally grow with our leading company as a Membership Applications Executive Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

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