Café Assistant ref: CA/19/001
Employer: USEL
Location: Belfast, UK
Salary: Hourly rate will be based on National Min Wage or National Living Wage dependent on age
Contract: Fixed Term Contract
Live On Site Until: 07 June 2019 11:59PM
Applications Close: 07 June 2019
Start Date: ASAP
Job Details
**Application Format: Please note that a CV will be required as part of this application process**

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the post.

Job Title: Cafe Assistant

Location: Belfast City Centre

Contract: Fixed term for up to 12 months with the possibility of extension

Responsible To: Skills Coach

Objective: To deliver excellent customer service to customers in our cafe ensuring a clean, safe working environment.

Job Description:
-Deliver excellent customer service
-Deliver a high standard of Food Safety
-Being aware of Health and Safety procedures
-Basic preparation of food, making sandwiches etc
-Processing payments
-Ensuring the needs and expectations of customers are met
-Receiving and processing deliveries
-Serving hot and cold drinks to required standard
-Being aware of and adhering to all Usel’s Policies and Procedures
-Ensuring a high standard of Health & Safety is maintained at all times.

Person Specification:
Essential:
-Excellent customer service skills
-Excellent communication skills, both verbally and written
-Customer service experience
-The ability to carry out tasks quickly and competently
-Ability to work as part of a team
-A positive “can do” attitude that is solution focused

Desirable:
-Food Safety Level 2
-Experience working in a café
-Experience working with people that have a disability

Terms and Conditions

- Holidays: 27 days Annual Leave and 10 days Statutory Leave
- Hours of Work: Monday-Saturday (final hours to be agreed with postholder)
- Pension: Auto Enrolment Pension Scheme
- Life Assurance (after a qualifying period)
- Health and Wellbeing initiatives
- Free and confidential Employee Support through Inspire Workplaces
- NICSSA provides access to discounted health and wellbeing initiatives such as gym memberships
- Benenden provides employees with the option to health insurance for both them and their families
- Access to Financial Well-Being via a social enterprise partner
- Employers for Childcare voucher scheme

Pay
National Minimum Wage or National Living Wage, dependant on age

Supporting Documents
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